Request for Return
Please read our return policy prior to requesting a return.
Request for return
Please read our entire return policy located in the browse menu before completing this form.
Returns are automatically approved within the following guidelines:
1) The return has not been listed in our policy as unreturnable.
2) The return must be received by us within 30 calendar days of the date you received the item. We will verify the delivery date with the shipper. Unless you have informed us otherwise, the shipper's delivery date will prevail.
3) Returns must be in the original manufacturer's packaging and packed in similar fashion as the original shipment. Merchandise not in this condition, missing label inserts, or merchandise that has not been properly protected from shipping damage is subject to a 25% repackaging fee, as we will have to repackage the items. If the manufacturer's original packaging is not included a 50% penalty will apply, as we can no longer sell the merchandise as "new".
Qualified returns should be sent to:
Simply Quilt Crazy
HC 33 Box 29
Lenox, Missouri 65541
If a return is received and is not compliant with these terms, we will attempt to contact you. If we are unable to contact you within 7 days, the donation option will apply. You will have 2 options.
1) The merchandise will be returned to you at your expense.
2) The merchandise will be donated to a local charity after 7 days.
We are sorry your shipment was not satisfactory and attempt to take the best care of our customers. If you feel you have an exception to this policy, please call us at 573-435-6060 to discuss your situation.
Please give us your name, and if you have it, your order number.
Please give us a phone number where we can reach you
Your email address
Please provide the item number (SKU)
Please provide the item name
Please describe the problem
By what method did you receive the item?
Fed Ex
UPS
US Mail
Did your package appear to be damaged in any way?
No
Yes
What was the date & approximate time this item was received?
