1. We have a 100% Customer Satisfaction Policy. Any item can be returned within two weeks of receipt of shipment for a full refund on the cost of goods (excluding shipping charges), if returned intact. Please note that samples cannot be returned, refunded, or exchanged.
 

2. Returns authorised beyond a two week period will be assessed a 20% restocking fee.
 

3. If an error is made on a written order, we will ship replacement goods at no charge.
 

5. All products must be returned in the original packaging and be in saleable condition. Partially used products will not be credited.
 

CANCELLATIONS

1. Orders cancelled 24 hours from the time of order placement will incur a 20% restocking fee.
 

2. Orders left on-hold for longer than 2 weeks are automatically deleted from our system.