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How To Order
Please note that all products ordered will be shipped directly from the original countries (Indonesia or Malaysia)!
For the small order delivery service, we have chosen our partners DHL, Fedex and EMS post express. We have special rate for DHL and Fedex, Please check out!
For wholesalers’ orders, we suggest cargo rather than those express delivery service above, unless you need the products with great urgency.
If the products you ordered are available, we will deliver it within 2 until 10 business days depending on the country of destination and delivery service you chose. Normally, we take 5 till 14 days to make the products you ordered if we run out of the stocks. Please bear in mind that our products are mostly hand made, so it will take more time when you order in bulk.
Wholesale Order Shipping
Air Freight
To any destination Air Cargo is least expensive compared to Air Courier .Unless you need an item with great urgency we don't recommend either method. Air Cargo / Courier is charged by the
kilo or by the volume ,whichever is greatest ( in the airlines / courier company's favor ) When required ,we send via the least expensive airline to your destination Airport to Airport. Transit time for most destinations via Air Cargo is 5 -7 Days For Air Courier Door to Door .Transit time is 3-5 days we recommend and use FedEx or DHL .If you require products to be sent by air please contact us so we can get a definitive quotation for your consignments destination .
Sea Freight
LCL Loose Cargo ( Sea Freight charged per cubic meter )LCL less than a container load
The cargo is held by the shipping company until space in a container is available that is going to the same direction. The cargo is then "consolidated" with other general freight in that container and shipped. There are disadvantages in an LCL shipment, for example the cubic freight rate is more than shipping a whole container and the cargo can take twice as long to reach its final destination ( while waiting for space) and finally the goods get handled many more times , especially by persons outside of our organization. Basically we loose control of your shipment when we hand it over to the shipping company. Even a half full 20ft container is sometimes more cost effective than an LCL shipment .
FCL
Full Container Load 20' Shipping Container ( 30 M³ Cubic meters ) Gross Lading 22 Tons.
For an full container order, we take delivery of the container and personally supervise the packing ,
We have total control of how the goods are placed in the box maximizing the available space, and ensuring everything is intact for a trouble free journey. The cost of filling a 20 foot container with a variety of produce , furniture , stoneware , hand crafts etc . is generally between $8,000 - $15,000 .
For bulk shipments the price of course is considerably less. For example a 20ft container of bagged landscaping rocks will contain 1100 bags and will cost approximately $4,000 to fill ( 22 tons )
FCL
40' Shipping Container ( 60 M³ Cubic meters ) 26 Tons
Useful for large shipments that will otherwise exceed the volume of a 20 foot container, for example its more cost effective to ship bulky Bamboo Furniture via a 40 footer.
FCL
40' "HC High Cubic." Shipping Container ( 72 M³ Cubic meters ) 26 Tons
12 inches higher than the regular 40' container
Useful for large shipments that will otherwise exceed the volume of a 40 foot container or bulk supplies where gross tonnage and maximum space is required
Should you need further assistance for shipping, please kindly fill out the form below together with your questions. Thank you
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