ORDERING

You may order online (preferred), or by sending us a fax (866-479-9308), or by phone Monday-Friday 9am - 5pm Pacific Time (toll free 866-916-7386), or by mail (NABA Sales, P.O. Box 1513, Sisters, OR 97759). All purchases must be prepaid before being shipped.

SHIPPING

We will attempt to package and send your order as soon as possible. Often we ship the same day.  If we anticipate any delays, we will contact you by email or phone. If you require any special shipping arrangements or if we don't have enough items in stock, just contact us and we will try to accommodate you.

Shipping charges are based on averages and are not always accurate. You save money if you buy more items at one time rather than frequent smaller purchases. However, If you feel the shipping charges are too high for your purchase, contact us and we will figure the least expensive way to get your order to you.

To our valued international shoppers : Since most of the international orders placed with us will fit into a flat rate USPS Global Priority Mail envelope ($9.00 Canada & Mexico; $11.00 everywhere else) we have configured the website to charge those rates on ALL international orders. However, if your order will not fit into the envelope or weighs more than 4 lbs., we will need to do something different. One option is to ship it in a flat rate box instead ($23.00 Canada & Mexico; $37.00 everywhere else). Sometimes a regular box sent First Class mail may be the least expensive; it will take a few more days to arrive but the cost usually runs about the same as Priority Mail.  If your order will not fit in a flat rate envelope, we will contact you and provide other options.