CREDIT CARD POLICY: We accept Visa, Master Card, American Express and Discover Cards.

C.O.D. ORDERS: We do not accept C.O.D. orders.

SALES TAXES: California residents have an additional 0.0775 added to their orders.

SHIPPING: Merry Gardeners™ ships only within the continental US. Method of shipping is determined by us or by our suppliers. However, packages are usually shipped by UPS, FedEx or DHL and sometimes as freight. Shipping charges are calculated by the UPS computer using their standard ground shipping rules which uses weight and distance to determine charges. Only items that are oversized, bulky, heavier or over 72" in length may require an extra shipping charge to cover the additional charges by the shipper. These charges aren't calculated by the standard shipping rules and are indicated as "extra shipping" charges if needed and are included at the time of purchase.
 
PROMPT & EFFICIENT SERVICE: Under normal conditions, an order is shipped within 3 business days with the exception of a statue which may take up to 3 weeks to create. Also, orders are sometimes shipped in multiple cartons. As a result, you may not receive your complete order on the same day.


SHORTAGES, DAMAGES AND PROBLEMS: E-mail Merry Gardeners™ within 10 days of receipt of your purchase of any problems and/or claims so that we may resolve the issue promptly. In the case of a damaged shipment, indicate "damaged" when signing for the package. Keep the original carton and damaged merchandise until claim is resolved.
 
RETURN AND CREDIT POLICY: If it is a mistake on the part of Merry Gardeners™, we will give you a full refund and return merchandise freight will be paid by Merry Gardeners™. However, any other returns will not be accepted without prior authorization from us. The Return Authorization number must appear on all packages and items must be in saleable condition.
 
TERMS OF USE STATEMENT: You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.

Please E-mail merry@merrygardeners.com if you have any questions regarding orders, products, problems with this website or Merry Gardeners™ or phone us at 916-772-0506 from 8AM to 4PM, PST, Monday thru Friday.

 
Contact Us  
Site Map  
HOME