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Welcome
Package Lost:
If after a reasonable period of time your package has not arrived please let us know, and we will ask the shipper to track your package. Click Here to Contact Us
If it is found that it has not been delivered to you we will work with the shipper to locate your package.
If the tracking report shows that the package was delivered to the address that you gave us, you must contact your local FedEx terminal and tell them that you did not get the package, and file a claim with FedEx.
Sorry, but no refunds will be issued on lost packages.
All shipments are F.O.B. Shipping Point and become the property of the receiver upon being turned over to the carrier (FedEx).
Please be advised that we are not responsible for packages in transit. We have no control over the package while it is in transit.
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