Ordering Information
1. Submit your
orders through the PACKNcamp.com Shopping Cart, or place orders TOLL
FREE at 1-866-722-9431. Please have the item number, quantity, and description
of the products you are ordering. In addition to Payment information, have the
location of the shipping destination: Name, Address, City, St, Zip.
2. Orders will be entered in to
the PACKNcamp order system, processed for warehouse picking, and shipped via
UPS, FedEx, or USPS, depending on the item and/or destination. For example,
some Military addresses will be shipped USPS, as well as an order for a pocket
knife.
3. An Order Confirmation Form will
be emailed as each order is processed. Tracking number will be posted to the ORDER
TRACKING page on the same day the order is shipped. By entering an Order
Number in the tracking form, the Order Status and Tracking will be displayed.
4. Receipts will reflect Total
charged, including shipping, handling, and other charges or discounts applied
when order was placed. The receipt will also show: Quantity, Description, Item
Number, Price, Sub-Total, Total, Shipping Destination, Payment Information,
and customer comment.
5. All payments are to: CHK
Marketing LLC - DBA-PACKNcamp.com.
6. All orders are processed with
the goal to have the product at your doorstep within 5 -10 business days, if
not sooner. Standard shipping times average period, from shipping center to
customer's address, may range from 2 to 5 business days.
PACKNcamp processes Sunday thru Thursday orders within 24 hours and Friday and Saturday orders, Monday morning. Most orders will be shipped within 1 to 2 business days and be in transit an additional 2 to 4 business days. Texsport products are the exception and may take 5 to 10 business days, total. (Our distribution centers and shipper/carrier services are closed on Saturday and Sunday.) The approximate turnaround time from order placement to doorstep delivery on in-stock items is 5 business days (Texsport 5-10 business days). We recommend you place your order no later than Thursday morning to receive delivery before the following week's, weekend. When you place an order, you will receive a confirmation message stating the delivery time of "5 to 10 business days" which is longer than the actual average delivery time of 5 business days. Delivery times are subject to a variety of influencing factors such as location, availability, order time, weather, and other unforseen delays which makes it impossible to guarantee delivery times.
Backorders, out of stocks, and manufacturing delays may occur and will extend this period until
the product becomes available. Backorder notices are not sent if the product
is marked for availability beyond the date of purchase. A backorder can be
cancelled for a full refund any time before the order is shipped. Once the
order is shipped, the PACKNcamp.com policies are in affect. To view the
Policies and Procedures for warranty, return, repair, and restocking, go to Policies.
Thank you for your purchase and we
hope these great outdoor products will add enjoyment to your camping
experience.