Customer Service
Exchanges:
Just let us know within ten days and you'll have our no-fuss exchange arrive promptly at your doorstep. We will mail you the replacement item with no added shipping charge. This offer applies to a one-time exchange per order.
Returns, Exchanges and Refunds Policies:
We carefully create each of our products to ensure the highest quality. We want you to feel very satisfied with your purchase, and understand that web shopping entails making purchases “sight unseen”.
We have very strict quality control , but in the unlikely event that you receive a defective product, we will pay the cost of shipping it back to us and will give you either an exchange or a refund , whichever you prefer.
Returns & Refunds:
If you unsatisfied for any reason at all, feel free to return your unused product in brand new and resalable condition within 10 business days for a refund , minus original shipping charges, and expenses incurred to return the product to us. Refunds will be credited by the same form in which payment was made for the original purchase.
We are not liable for product misuse or customer damage , and will not offer a refund in these circumstances.
Returns after 10 business days are not accepted. Custom orders are also not returnable.
Damaged Goods:
If you receive a damaged product, please retain the packaging and notify us immediately. You will be asked to submit the damaged package to the shipper to apply for reimbursement. If it is determined that the product was damaged by the shipper, A replacement product will be sent . If you have not received your product after 10 business days , please contact us.
Customer Service - contact info
Shipping Rates
Frequently asked questions
Privacy & Security
Go Shopping - all products
Go shopping - fabric choices
Large Crescent Meditation Cushion
Medium Crescent Meditation Cushion
Small Crescent Meditation Cushion
Mini Crescent Meditation Cushion
|