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Exchanges
Any item(s) can be returned for exchange, if it qualifies under the
following terms:
You must return your purchase within 7 days of delivery.
The item(s) must be unworn and in unsoiled condition, complete with all
attached tags, the original packaging and the receipt. Please also note that for hygiene reasons we are unable exchange lingerie underwear (thongs, G-Strings, Panties) and hosiery or any goods that have been damaged while being worn or washed.
Returned goods should be sent by recorded delivery as we are not liable for items lost in the post. Postage paid for returning goods for exchange are not refundable. You will have to pay for postage to return the item to us but we will not charge any extra to return the exchanged item to you.
Refund Policy
Refunds are accepted on faulty items only on notification within 7 days of receipt.
All returns must be agreed in advance verbally and a covering letter enclosed with the return.
The item(s) must be unworn and in unsoiled condition, complete with all attached tags, the original packaging and the receipt.
Please also note that for Hygiene reasons we are unable to refund Underwear and hosiery or any goods that have been damaged while being worn or washed.
Returned goods should be sent by recorded delivery as we are not liable for items lost in the post.
Postage incurred when ordering or returning goods are not refundable.
Please do not return any goods for a Refund or Exchange unless you qualify under all the above terms and conditions, as we will be unable to process the refund.
At our discretion, we may decide to waive the no-returns policy in such cases there will be a £10 restocking charge per item to cover administration, credit card charges and depreciation on the garment.
Please note that when you place your order you are accepting the above refund policy.
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