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We endeavor to supply quality products at the cheapest price we can. Our description of pieces, carat weigh & gem quality are as our suppliers state. They are stated in all good faith. Feel free to contact us at any time if you have genuine reason to feel an item is not as stated. We will always deal in an honest & friendly manner. We will ship as promptly as we can, & will contact you if there are any unexpected delays. We can only give an estimate of shipping times. Once posted, it is out of our control; therefore our prices INCLUDE insurance. We will only accept returns if we are notified there is a problem immediately an item arrives. Please note that as some of our items are hand made, they can occasionally take a few weeks to acquire if they are out of stock. Lower stocks mean lower prices for you. About 5% of items are back-orded.
Just to repeat what is stated elsewhere:- Rings beginning with RA & most silver rings are available in Sizes 6 & 7 for woman + 9 & 10 for men unless stated otherwise. Most other rings are available in all sizes & half-sizes. Therefore we ask you to put the size you prefer on the details of the order form. Please email if you are shipped a wrong size as guarantees vary. All rings are solid gold or silver & easily re-sized.
To all our anxious Engagement Ring buyers:- Please remember we are NOT your local jewellers store. Our prices are much lower, but you have to wait for your goods. Usually that is only a short time, but unexpected delays can occur. To give a general idea of delivery times of our engagement rings:- All products beginning in K (except Blackhill Gold) are usually shipped within 3 days of getting your order (often sooner). Black Hill items are 3-5 days, again often sooner. Items beginning with an S, are usually shipped after 5 days, but can take a little longer. Unusual sizes may delay shipping by a day or two. Items beginning in RA, (our gorgeous gemstone rings) can sometimes take a while longer. If an item is in stock it will be shipped within 2 or 3 days; if it is out of stock it can be 2-3 weeks.
International shipping prices are as follows:
Air mail:
Canada
1 Item - $4.00
2-4 Items - $3.00 each
5-9 Items - $2.50 each
10+ Items - $1.00 each
Europe
1 Item - $5.00
2-4 Items - $4.00 each
5-9 Items - $3.00 each
10+ Items - $1.00 each
Asia and Australia
1 Item - $11.00
2-4 Items - $6.00 each
5-9 Items - $5.00 each
10+ Items - $3.00 each
Domestic shipping cost within the U.S.A. varies by quantity ordered, but it starts at $4.00 for first class and $7.00 for Priority with delivery confirmation.
First class:
1 Item - $4.00
2-4 Items - $3.00/each
5-9 Items - $2.50/each
10+ Items - $1.00/each
Priority:
1 Item - $7.00
2-4 Items - $5.00/each
5-9 Items - $4.00/each
10+ Items - $2.00/each
A small surcharge for insurance may be added to the total of postage; particularly on more expensive items.
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