Placing an Order
To place an order on our website, please use our secure on-line shopping
basket and enter your credit card information.
Methods of Payment
We accept Visa, Mastercard, American Express and Discover.
Guarantee/Returns
We pride ourselves in carrying high quality items and we hope that you will be
pleased with your order. Nevertheless, rest assured that you can return items
for any reason or no reason. We want you to be 100% happy with your Made In
The Shade Hammock products or we refuse to accept your money!
If you need to return something, please send an email or call us at
1-605-360-1625 within 7 days of receiving your order for authorization on a
return. We will accept authorized returns within 7 days as long as the items
are unused and in the original packaging.
Delivery Time
Most orders ship within 2-7 business days from when your order was placed.
Product descriptions may provide a shipping estimate time to ship.
Shipping
Made In The Shade Hammocks
uses UPS Ground for most shipping within the
United States
. We've found that UPS provides the best value and reliability for our
customers. If you desire more rapid delivery, we can ship 2nd day air or
overnight in most cases and to most detinations. There is additional cost to
ship overnight or 2nd day air and we would be happy to discuss that with you.
We use the
United States
Postal Service to ship packages to P.O. Boxes,
APO
, and FPO addresses.
All orders delivering to Canadian addresses are shipped once per week. We've
found the most cost effective way to ship to our Canadian customers is to
consolidate shipments and minimize both import duties and taxes. Consolidation
adds up to 5 additional days for shipping but results in a flat $10 additional
charge for duties and taxes.
For all international shipments, including
Canada
, we will email you with the shipping cost quote. We ask that you review the
quote and specifically approve the costs prior to processing for shipment.
UPS
SERVICES
UPS GROUND:
Delivery in 5 business days (most areas) not counting the day it is shipped.
UPS NEXT
DAY AIR: Next business day by 10:30 A.M.
UPS NEXT
DAY EARLY A.M. : Next business day by 8:30 A.M.
UPS NEXT
DAY AIR SAVER : Next business day by 3:00 P.M.
UPS 2nd
DAY AIR: Second business day (by end day), not counting the day shipped.
UPS 2nd
DAY AIR A.M.: Second business day (by 12:00 Noon), not counting the day
shipped.
UPS 3 DAY
SELECT: Third business day (by end of day), not counting the day shipped.
Sales Tax
Sales tax will only be assessed for orders that are shipped within the state
of
South Dakota
(4%).
Our
guarantee is simply this:
If you are not
satisfied with your purchase for any reason*, we will send a replacement
product or cheerfully refund your money! *The only exception to this
guarantee is if the product is installed improperly or damaged by abnormal
use. Our products are designed to withstand the kind of use normally
associated with frequent outdoor and heavy recreational applications. To
prevent premature weathering and deterioration, we recommend indoor storage
between uses. We value your business and know that you have many choices,
that is why our products are 100% satisfaction guaranteed.
Hammocks are not only an enjoyable way to relax in the comfort of your own
backyard or deck, but they made a wonderful gift idea as well. Think of the
hours of pleasure you give someone with a hammock. Regardless of someone’s
lifestyle there is a hammock for everyone,
travel hammocks for the campers,
banana hammocks for the colorful décor in someone’s home, or a
hammock chair for the student on campus, or a
hand woven hammock for the deck.
