Q:
What are your shipping methods?
A:
Standard Shipping - orders are shipped
within 2-7 business days, via UPS.
express Shipping - delivers
overnight to most locations. (requires an extra cost)
Q: Is there sales tax
on my order?
A
:
Only customers within the State of
South Dakota
will need to add 4%.
Q: After I
place my order how soon will my order ship?
A:
Unless otherwise specified, orders are shipped within 2-7 business days.
Although we place high priority on getting your order shipped as soon as
possible, please note we make no guarantees when orders are shipped as large
orders, seasonal peaks, severe weather conditions or other circumstances may
sometimes delay shipping.
Please check our
shipping policies page for further questions.
Q: Do you have
a return policy?
A:
We offer a 100% satisfaction guarantee.
First Avenue
Wedding Favors offers a 7-day return policy in which you may return any
product undamaged for any reason at all (at your own expense). If the reason
is our error we will provide for pickup of the item, please
contact us for further details.
Our
guarantee is simply this:
If you are not satisfied with your purchase for any reason*, we will send a
replacement product or cheerfully refund your money!
*The only exception to this guarantee is if the product has been used or
damaged.
We value
your business and know that you have many choices, that is why our products
are 100% satisfaction guaranteed.