Q: How soon will I receive my product?
A: All
products going to the United States are shipped via UPS. Depending on the
destination, it should arrive within 2 to 7 business days. A shipping
calculator on the order page will allow each U.S. customer to know what the
shipping costs will be for their order before it is placed.
Q: Do you ship International orders?
A:
International orders are shipped via Express Mail which includes insurance and
tracking. International customers will need to email The GameSupply for a
shipping cost quote.
Q: What is the warranty of your
electronic products?
A: The
warranty period is 30 days on all electronics.
Q: What if my product has been damaged
when I receive it?
A: The
GameSupply wants to ensure your complete satisfaction, so please refer to our
shipping/return policy page for information. If you have any further
questions, please contact us via phone or email.
Q: Is my purchase information secure on
your site?
A: Yes!
The encryption system that we use will ensure that ALL
your information will be safe, and The GameSupply will not use your
information for any other purpose.
Q: Is there sales tax on my order?
A: Only
customers within the State of South Dakota will need to add 4%.
Q: How can I contact customer service?
A: Please contact
us via phone or email.
Our guarantee is simply this: If you are not
satisfied with your purchase for any reason*, we will send a replacement
product or cheerfully refund your money! *The only exception to this guarantee
is if the product has been used or damaged. We value your business and know
that you have many choices, that is why our products are 100% satisfaction
guaranteed.
We would like
you to feel secure in your purchase of our products whether you are purchasing
a chess set
, other board games,
electronic handheld games or
travel games. Our guarantee is very simple, if you are not satisfied with
the purchase you may return it no questions asked, that is of course within a
reasonable time period. Should any product be defective or damaged we will
replace at our shipping expense.