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Exchange/Refund Policy
For a more prompt exchange/refund,
Please keep your invoice!
If it necessary to return merchandise for an exchange/refund, all merchandise must meet the following conditions:
- Returned in original packaging
- Returned to Walt's Western World within (10) days
- Returned to Walt's Western World in re-sellable condition
- Copy of invoice enclosed with merchandise
- Enclosed a brief letter of explanation
- A $10.00 exchange fee must accompany merchandise returned for exchange
- Merchandise returned for refund is subject to a 15% restock fee
- All returns must be prepaid;
No COD's accepted
If the merchandise you wish to receive is out of stock, a refund/credit will be issued promptly. All returns for refund paid by credit card will receive a credit to the credit card.
Any questions concerning an exchange/refund should be directed to our customer service department at (662) 343-5574. If merchandise you receive is defective, call our customer service department for instructions.
For a prompt exchange/refund, return all merchandise to:
Walt's Western World
40282 Hwy. 45 S.
Hamilton, MS 39746
ATT: Customer Service
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