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refund policy i Before you arrive in New Zealand or if you
are not granted a visa to study in New Zealand: The Auckland English Academy
will refund all tuition and homestay fees. ii After you arrive in New Zealand:
The Auckland English Academy will refund the following: 1-5 week courses: 50%
of tuition fees for cancellations in the first 2 days; 6-12 week courses: 75%
of tuition fees for cancellations in the first 5 days; 13+ week courses: all
tuition fees, except for 10% of your total tuition fee or NZ$500 whichever is
the lesser for cancellations in the first 7 days. iii After the first 7 days
of your course: The Auckland English Academy will refund any unused portion of
your homestay fees. No other fees can be refunded. iv All cancellations and
applications for a refund must be received in writing. Before making a refund,
we will require evidence that you have changed your visa status or returned to
your home country. All accompanying documentation (all original) must be
provided within 7 days of the initial refund request. All the fees and
conditions in this contract are governed by New Zealand law and courts.
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