LIMITED WARRANTY U.S.

VOCOPRO WARRANTS ALL PRODUCTS PURCHASED IN THE U.S. AGAINST DEFECTS IN MATERIAL OR WORKMANSHIP FOR A PERIOD OF ONE YEAR FROM THE INITIAL DATE OF PURCHASE, OR A YEAR FROM THE DATE OF MANUFACTURE IF PROOF OF PURCHASE IS NOT AVAILABLE.

On warranted products, Vocopro agrees to supply all parts and labor for repair, or replace defective items with parts or products of original and similar design at their option in each incident as well, shipping costs and total insurance back to the customer. For products in need of repair after the initial warranty period, customers are responsible for cost of parts, labor, transportation, and full insurance to and from the point of origin.

Vocopro however, does not warrant its products against all defects:

  1. Arising out of material or workmanship not provided or by Vocopro.
  2. Resulting from abnormal uses of the product or violation of instructions.
  3. In products repaired or serviced by anyone, other than an authorized Vocopro repairs facility.
  4. In products with removed or defaced serial numbers.
  5. In components, parts, or products expressly warranted by another manufacturer

WARRANTY PROCEDURE

To validate your warranty: Fill out the attached warranty card. Please include the model and serial number, this will insure complete tracking of your unit. Products are on file by model and serial number only. If you purchased your product in the U.S., Mail the completed card directly to Vocopro within ten days from the point of sale. If outside the U.S., you must file your warranty registration card with the distributor in the specific Country where item was purchased. Always keep the top portion of your registration and a copy of your receipt as proof of purchase, should any difficulties arise concerning the registration of your warranty card.

WARRANTY SERVICE MUST BE CARRIED OUT ONLY BY AN AUTHORIZED VOCOPRO SERVICE FACILITY OR BY VOCOPRO THEMSELVES.

It is recommended that advance notice be given to the repair facility to avoid any unnecessary costs in case that the problem is merely technical and can be resolved over the telephone.

UNAUTHORIZED SERVICE PERFORMED WILL VOID ANY EXISTING FACTORY WARRANTY ON THAT PRODUCT.

If you need factory service on your product, please ship it fully insured in the original packaging or equivalent to. Warranty does not cover repairs on products damaged through improper packaging. If possible, avoid sending products through the mail. Be sure to include:

  1. Complete return shipping address and daytime telephone number (P.O. box numbers are not acceptable).
  2. A detailed description of any problems experienced. Also include the make and model number of any other equipment in the system.

Repaired products will ship back to the owner C.O.D. Cash unless sufficient return shipment funds are included with the unit. All major credit cards are also accepted.

Products sent from outside the U.S. Must include return freight funds, and the sender is full responsible for all: customs procedures, duties, tariffs, and deposits.

Any questions regarding repairs and service, please contact Vocopro at 1-800-678-5348