Remodeling Coach is based in Raleigh, North Carolina. We understand your desire for privacy, and as our valued client we appreciate your patronage and understand the importance of protecting your rights. We hope to address all of your concerns through these privacy-related Frequently Asked Questions.

Does Remodeling Coach collect my IP address?
No. The only information we collect is information you give us when placing an order or requesting information.

Why does Remodeling Coach need my personal Information?
We use your name, e-mail address, phone number, and /or mailing address to process your order or information requests. We keep your information private and do not sell any information about our customers to a third party. This information is stored in a secure database, and is only accessible to Remodeling Coach employees with proper clearance. We do not sell or give away any of your personal information.

Will I receive e-mail from Remodeling Coach?
Currently, we do not send any e-mail or other communications to our customers other than communications regarding orders, unless you request to be added to our electronic newsletter mailing list.

What are cookies and how do they affect my privacy?
Remodeling Coach does not currently use or place cookies on your computer, but here is a brief description of what they are. Simply put, a "cookie" is a small file that serves as an identifier stored on your machine. Some sites use cookies to make web shopping easier for you. For instance, when you are ready to purchase an item, you only need to sign-in as opposed to entering all of your account information again. A cookie can also save your password so you do not need to enter it each time you visit our site from your PC.

What if I still do not feel my online transaction is secure?
We will be happy to assist you with your purchase or request for information over the phone at (919) 266-7539.

Our site does contain links to other Web sites. Remodeling Coach is not responsible for the privacy practices or the content of such Web sites. If you have any additional questions about our privacy practices, please contact us.