Returns:

Hassle-Free Return Policy: Satisfaction Guaranteed or your money back! At Les-Tek we stand behind our products 100 percent. So, if you are not pleased with your purchase for any reason, simply ship it back within 30 days of our original ship date. No prior authorization is needed. We will credit your charge card for the full amount of the purchase price (this does not include your shipping and handling fees). You may find the original ship date on the packing slip that is sent along with your order.

Stipulations:

1.       When we receive your return, the date you shipped it back to us will be the determining factor, not the date we receive it.  If it is within the 30-day period (between the date we shipped it to you and the date you shipped it back to us), we will accept it and refund your full purchase price less shipping and handling.

2.       After the 30-day period stipulated above, the sale is considered final.  However, we want you to be happy and will negotiate a late return but with a restock fee to cover our costs, (generally 20%).  Simply email us at LesTek@cox.net and tell us what the problem is.  Leslie will do the best she can for you and reply with our offer. 

3.       Returned articles must be received in the original condition with all packing materials, warranty cards, owners manuals, CD’s, diskettes, and other components intact and unused.  Please do not ask us to accept goods that are missing these items or that have been written on, (such as a warranty card filled out).  Upon inspection, any return that does not meet this stipulation may either be refused or subject to a 20% restocking fee that will be deducted from your credit.  There can be no exceptions to this policy and the decision is solely up to us.

Directions for Returning an Item:

1.       Please provide a brief  "Reason for Return" with the article.

2.       Pack up the merchandise you are returning. Products must be returned in the original manufacturer's packaging with the packing slip.

3.       For your protection, we recommend insuring your return package.

4.      You must ship your returned item within 30 days of our original ship date to receive a full refund of your purchase price.

 Ship Returns to:

Les-Tek, LLC
Attn: Leslie in the Returns Dept.
9755 Q Street, PMB 258
Omaha, NE 68127

NOTE:  Sending Leslie an email before shipping the return would be helpful.  Just send to LesTek@cox.net and specify Attention Leslie in the subject line.  Then her people can be on the look out for your package and take it right to her for inspection as soon as it gets there.